FAQ
Requests might not be sent out or received due to unstable Facebook server condition. This is beyond our control so please try to wait a little until the server gets back to its normal condition. Also, received gifts are stored in the mailbox for only first 24 hours since their arrival.
You may check your notification app settings. If you have checked not to get any notifications from Facebook Apps, no gifts can be delivered to your account. Take a screenshot if possible and send the details to Facebook Help Center:
Requests might not be sent out or received due to unstable Facebook server condition. This is beyond our control so please try to wait a little until the server gets back to its normal condition. Also, received gifts are stored in the mailbox for only first 24 hours since their arrival.
You may check your notification app settings. If you have checked not to get any notifications from Facebook Apps, no gifts can be delivered to your account. Take a screenshot if possible and send the details to Facebook Help Center: